Forum Discussion
DagSm
Aug 01, 2024Copper Contributor
Error: Teams Feedback doubled / Question: Amplify Integration into Newsfeeds
Hello everyone, I am currently aiding a customer using Amplify in their environment. We have come across two questions/issues that I would like to share: (Error) Doubled Feedback in Analytics...
Daniel_Kogan
Aug 02, 2024Microsoft
DagSm thank you for the feedback regarding your experience with Viva Amplify. I'd like to follow-up and dig a bit deeper regarding the double counting of Teams reactions you are experiencing in our Analytics feature. This is not a known issue and certainly not expected behaviour. Could I ask that you have your customer submit a support ticket via the usual channels so that we can engage on this particular issue. We'll likely need logs and a few more details about the current environment so best to do this through the support team.
Regards,
Dan