Forum Discussion
Amplify stopped letting my the "from" field for the Outlook channel
Hello,
Has anyone come across an issue with the Outlook distribution where you can not change the “From” account? As of today, it won’t let me change that.
When I click “Other email address…” nothing happens. I have created a new communication, logged out, restarted my laptop, tried a different browser and it has not resolved. When someone else tries to edit, it says I am still editing even though my laptop wasn’t even on. Others in my organization have tried as well and it's doing the same thing for them.
BrittBostonMicrosoft
Thank you for bringing this to our attention (I'm a PM on the product engr team). We are currently investigating what is causing this unexpected behavior.BrittBoston We were also experiencing this issue up until yesterday, but it seems to be solved now. Can you confirm that it has been identified and corrected?
BrittBoston as of this morning it appears to be working again for us as well.
- BrittBostonGreat to hear it seems to be working again! Yes, the engineering team confirmed that a fix had been rolled out yesterday.
