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Fabien_Gaille

Copper Contributor

Joined Feb 02, 2021

2 Posts1 LikeLikes received

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Re: Tab in TEAMS channel for call queue
Antoine HESKIA same situation than you. The agents see themselves in the history, even if another agent picked the call up. Also, I do see the history but if I refresh the channel, all is gone... Have you been able to implement it ?
May 14, 2021 Place Microsoft Teams
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Re: Assign Multiple Phone Numbers to a Single User?
LinusCansby 02.2021, is it still the only solution ? Do we really have to use the chat tab to see the different numbers assigned to someone ? Can't we see the same information using the calling tab ? Can't we define diffent phone numbers ourselves and reach the one of our choice ? Is that too complicated to implement, when others clients, even Lync 2010 is able to handle that ?
Feb 02, 2021 Place Microsoft Teams
67KViews
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