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abuZ
MicrosoftJoined Dec 23, 2019
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Re: Windows Remote Desktop Client bug - "failed to subscribe since there is no workspace"
clang318 https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332 Make sure to do this from the client device where the user ran into issue. Alternatively, can you send the UPN of the user with this issue and a UTC timestamp (if repro no longer happens, otherwise, UPN should suffice).43KViews0likes0CommentsRe: Remote Desktop Client on Windows 7
James Bliss The Logs are incomplete (no connection related Logs, and Feed subscription Logs without anything useful). It seems like this user still has the clients open when they collected logs which can cause this. Can we repeat the collection with 2 things : 1. Close the connection centre (the visible client that was used to subscribe) 2. From System Tray, goto the Remote Desktop Icon , Right Click and Disconnect All Sessions (see screenshot attached) Also what is the UPN of the impacted user ? The Logs would have it (if they were complete)4.9KViews0likes0CommentsRe: Windows 7 Client Connection Issue
panovattack Could you collect your client Logs and send it over for us to check the failure reason. %temp%\diagoutputdir\rdclientautotrace\* Either that or send us (private msg ) your UPN. You could also try updating one of your client machines with this Security Update that has helped a few other clients (I cant be sure until I see the Error you are getting from Logs/Diagnostics) https://docs.microsoft.com/en-us/security-updates/securityadvisories/2015/30420581.4KViews1like2CommentsRe: Remote Desktop Client on Windows 7
Hi Todd, this error, unfortunately, does not tell much except most likely you ran into an issue authenticating with AAD. Before recommending next steps we would like to take a look at the client Logs. Can you zip and upload the client logs from this folder ? %temp%\diagoutputdir\rdclientautotrace\*.* Make sure to close the connection centre/subscription client before collecting the Logs.5.2KViews0likes5CommentsRe: Version 1.2.675 of the Windows client (MSRDC) released to all users!
Hivemind Could you try using the Feedback Hub (smiley emoticon) which will help us collect the Logs. Also are we still seeing an issue with one specific device (you had two - once always worked and one didnt ) ?2.3KViews0likes3Comments
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