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Kathryn_Jakubek's avatar
Kathryn_Jakubek
Icon for Microsoft rankMicrosoft
Mar 29, 2022

Version 1.2.3004 of the Windows Desktop client for AVD has been released to all users!

This morning we released the March update of the Windows Desktop client (MSRDC) to all users. Check out What’s New in this release and as always, appreciate any feedback.
noelesp788935's avatar
noelesp788935
Copper Contributor
Apr 05, 2022
Would this be a case through our azure subscription or O365 subscription?
abuZ's avatar
abuZ
Icon for Microsoft rankMicrosoft
Apr 05, 2022
When you open the case make sure to attach the client traces from : %temp%\diagoutputdir\rdclientautotrace
Thanks !
  • Vriden's avatar
    Vriden
    Copper Contributor
    May 09, 2022

    noelesp788935 

    My organization has also had a few users experience this failure to launch with 3004.

    Updating to 3128 resolved one but not the others.

    Has there been a fix determined?

  • noelesp788935's avatar
    noelesp788935
    Copper Contributor
    Apr 06, 2022

    Thanks, we will include the client traces in our case. Our workaround is to revert back to version 2927. Looking into the application logs, we found this error and it seems to be associated with the problem.

    Faulting application name: msrdc.exe, version: 1.2.3004.0, time stamp: 0x623e5b83
    Faulting module name: ntdll.dll, version: 10.0.19041.1566, time stamp: 0x1be73aa8
    Exception code: 0xc0000409
    Fault offset: 0x00000000000a1251
    Faulting process id: 0xee0
    Faulting application start time: 0x01d84937b1f899f9
    Faulting application path: C:\Program Files\Remote Desktop\msrdc.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 312ec92d-6028-4c6f-9364-9be8e3d421b7
    Faulting package full name:
    Faulting package-relative application ID: