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xCloud
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Joined Nov 22, 2019
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Not the usual Outlook keep asking for password issue.
Hi there, I have a weird o365 user issue, the symptom is Outlook keeps asking for password, after a couple of days troubleshooting, here are what I found: 1. Our Domain is federated using ADFS, with Azure MFA enabled, no issue there. all users are authenticated fine. 2. One user changed his password couple weeks ago, then he got a new phone number, he reconfigured the MFA, all of sudden, Outlook started to ask for password again and again. 3. He can login to OWA, Sharepoint Online, Teams app on the laptop, Onedrive App on laptop, Mail app on phone, Mail app on laptop. Only Outlook keeps asking for password. 4. I tried a couple of different laptops with his credential, all have the same issue with Outlook. This rules out the Outlook client on his laptop. 5. When I use Microsoft Support and Recovery Assistant tool to check Outlook connection, and here is the weird part, it fails on Domain Registration Check, it says, "We can't find this Office 365 domain: (****.com)". I also noticed these two values in the support information "DomainRegistrationState:4,DomainRegistrationUserState:1" 6. I compare this to a working federated user, the value is "DomainRegistrationState:3,DomainRegistrationUserState:2". 4 and 1 are for the non federated user. 7. So it looks like, for some reason, this user is treated as a managed user, not a federated user. I set the UPN of this user to ***.onmicrosoft.com, and rerun the SARA tool, no surprise, it succeeded. However, when I change the UPN back to ***.com, SARA tool fails again, and the value stays at 4 and 1. How can I fix this issue? I can't find anything similar on Internet, hopefully someone can provide me some help on this. Thank you in advance.1.8KViews0likes3CommentsRe: Need some help, can't even get a proper approval flow for Sharepoint to work
I now have a situation that users like to track the approval status in the Sharepoint list, list Manager approved, VP approved, etc. I can update the column with the output of the workflow, however, it changes the status to Draft. How can I get around this? Can someone please give me some help on this? So frustrated. Thanks a .lotNeed some help, can't even get a proper approval flow for Sharepoint to work
Hi there, I am trying to set up a Microsoft Flow for users to submit document for approval when they need to publish it. here are the issues I have: 1. There is no trigger for automatically starting workflow when item is in pending status. I have to create a link for user to click to manually launch the workflow. 2. There is no place to check the status of the running workflow in Sharepoint. 3. If a step gets stuck because of user is not available, there is no redirect or push through option for Admin, at least I can't find one. 4. When the item get approved, we'd like to update some attribute of item by Flow, like approver's comment, published date, etc. But as soon as Flow update an attribute, the item status changes back to Draft. If I update the attribute at the beginning of the workflow, the status changes to draft, and it can't be approved because it's need to be in pending status. I understand that this is supposed to happen as the item get updated, but Flow should have an action to set the status to Pending. Can someone please help me on this? Thank you in advance.
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