User Profile
DimitrisKavallaris
Brass Contributor
Joined Mar 13, 2017
User Widgets
Recent Discussions
Re: Feature update: Email sending behavior for Groups in Outlook
Hi entilza , no, this is not what I mean. Ask him (or try it yourself) to go to https://outlook.office.com, sign in with his O365 credentials. This should get you into Outlook Web Access (a website that you can use to read your emails instead of the Outlook client). Then click on the cog that is up to the right corner. This should bring up Options, click on "View all settings" and then click on "Groups". It should be self explanatory afterwards.5.6KViews1like4CommentsRe: Feature update: Email sending behavior for Groups in Outlook
entilza , if you ask "John" to go to his Outlook Web Access Options, under "Groups", there is a checkbox. If he enables said checkbox, he will then be able to receive emails from the fax machine, even if he selects his name as the sender (FROM) when sending to "mygroup@company.com". This may also be configurable via Powershel, I have not looked into it yet.5.6KViews0likes6CommentsRe: Feature update: Email sending behavior for Groups in Outlook
entilza I believe you are describing two different scenarios: 1: FROM: Printer Device TO: O365 group: Email goes to all members 2: FROM: Member of O365 group TO: O365 group: Email does not go to inbox of sender if sender is a member of O365 group. This the new funcionality, this is how CWard1974 for example would prefer for this to work. Good news is that if you go to your OWA options, under "Groups" you can enable sending a copy to your self, whenever you emailing (you are using your email in the FROM field of the scanner machine) a O365 group you are a member of.5.7KViews0likes8CommentsRe: Feature update: Email sending behavior for Groups in Outlook
CWard1974 There are distribution groups and Office 365 groups. Distribution groups have existed since forever. If a person sends an email to a distribution group they are a member of, they also get a copy in their inbox. This has been like this forever. When Office 365 groups where first introduced, the same philosophy applied, if a member of the O365 group sent an email to the group, they also got a copy. I am guessing because some people (like you) did not like that, Microsoft responded by changing this behaviour. This then aggravated people who liked that (like me). Good news is that after two and a half years, this is now configurable. By default if a member of a O365 group sends an email to the group they DONT get a copy, unless they enable this functionality (lool in your OWA options). So, I am guessing you are sending an email to either a distribution group, or if you are indeed sending to a O365 group, have a look in your OWA options, there is a tab/section called groups, check it out.5.8KViews0likes0CommentsRe: Feature update: Email sending behavior for Groups in Outlook
Hey all, In OWA, if you go to options, there's a new tab/section called "Groups". If you enable this checkbox and send an email to an O365 group you are a member of, NOW you will get a copy in your inbox, Hallelujah!!!! It only took two and a half years for this checkbox. Only two and a half years to go back to how this worked originally. If when this change was made, it was made to be configurable, we would not be talking about this, two and a half years later.5.2KViews2likes3CommentsRe: Feature update: Email sending behavior for Groups in Outlook
Ravin, try sending an email to thisdoesnotexist@microsoft.com, you will get an NDR back of course, but in your Sent Items you will find a perfectly legitimate looking sent item that will never reach its recipients. So Sent Items is actually "Items I have tried to send, not items that I am certain were sent". Try doing that with an email you do not have permission to send as. If you're on cached exchange mode you will again have a copy of an email that will never reach its recipients because a bit later on you will receive a "you do not have permission to send as this recipient" NDR. Now if you switch to online mode, you get a dialog and no item in your Sent Items, why is that? I work for a company that develops (among others) an Outlook addin that manipulates the FROM field. I have seen some pretty weird stuff when the FROM field is malformed for some reason and believe you me, the user's Sent Items provide me no comfort or assurance, especially in companies with huge amounts of email traffic, so much that any NDRs are buried under tons of incoming email. This usually is the case in maritime companies where people have to read thousands of emails every day. This makes sending an email and receiving an NDR completely "asynchronous", meaning that they will find out if the email was sent or not hours later because the NDR will be on top of tens of email that they have to read first. "But the email is in my Sent Items, what do you mean it was not sent" is something that is commonly asked by end users. Scaling this down to our small company, if I send an email to our O365 groups and it is delayed for some reason, or is stuck in my Outbox, I will never find out unless I open the shared mailbox, something of course that I will not do for every email I send, just to be sure it reached the Group. Before this change was implemented I knew it would appear in my Inbox (where most people live and not in their Sent Items or in numerous Shared mailboxes) in a matter of seconds, otherwise something went wrong. As for CC or BBCing my self, why not just CC all the members of the group and be done with the group altogether? The reason I am using a group is to address ALL its members, me included. As for "have you ever been in a situation..." I think I have described a couple of scenarios above that are somehow similar to what you describe. Now if you want to fix something and regain my trust in Sent Items then add by default some kind of tracking (I think its buried somewhere in Outlook) so that I know which of my sent items have really been sent or not. I should also mention that I have absolute 100% percent trust in Exchange Server sending any emails it receives, but the issue here is with the user and the client, not the server. As for this being configurable, you have been thinking about it since this thread was created, so I don't have any high hopes of this becoming a reality. Funny you think making this an option is causing confusion, compared to changing how groups have worked for ages not being confusing. It's a pity because I really like O365 groups and they could bring more customers to O365 but who knows what your telemetry will tell you tomorrow or next month.7KViews1like0CommentsRe: Feature update: Email sending behavior for Groups in Outlook
Ravin Sachdeva, an email that I send to a group and shows up in my inbox is a certain way to know that the email has at least traveled to the server and back. An email in my Sent Items is only a copy, regardless if it ever reach the server or not and it means squat. So people like to use it as a kind of delivery report, as a to do list (as it shows up in inbox) etc. What I absolutely don't understand is why do you keep defending this change (that came out of nowhere)? Why defend or fight it at all, MAKE IT CONFIGURABLE and we are all done and can go on with our work. Set it by default as you believe most people want it to be, what your telemetry tells you, but allow the rest of your customers to use it they way they like. Don't push it down their throats, again, make it default but configurable.7.1KViews1like4CommentsRe: Feature update: Email sending behavior for Groups in Outlook
Does it matter why is Matt Verner asking for that functionality back? He and his users (as well as the rest of us) had it before and were "robbed" of it, just because. Again, make this behaviour CONFIGURABLE, this is the secret to keeping not just the majority but ALL of your clients happy, unless you like these confrontations for some reason.56KViews6likes0CommentsRe: Feature update: Email sending behavior for Groups in Outlook
At least in our company's case, O365 groups were considered an upgrade of simple distribution groups, with all the added features, something that we absolutely loved and therefore upgraded all distribution groups to O365 groups. So it would make sense for an upgraded distribution group to function/behave as its simple version does, but with the added benefit (as its supposed to be an upgrade) of being able to change this behaviour. Your argument about keeping sending to a person vs a group consistent I believe does not stand if you compare sending to a person, vs a distribution group the sender is a member of, vs an O365 group the sender is a member of. It is not consistent across the board there. So please make this configurable as people are used to this way of this working as it did for ages now. It is clear and logical. Also, please dont think you know whats best for how people work. When making such a change in your code that is not a fix to something that is broken, dont force it down to people's throats. Set it as default if that is what your telemetry tells you that people want, but also make it configurable so that people have a choice. Thank you for your hard work.68KViews4likes1Comment
Recent Blog Articles
No content to show