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emma735
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Joined 4 months ago
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PLEASE Help. Live form running but account has been deleted.
Ok - I am desperately hoping someone else has been as stupid as me. I had 2 O365 accounts with GoDaddy. One expired, the other expires next month and I set up new subscriptions directly with Microsoft. It was a total palaver and took me ages to get everything set up with the domain (now with MS). What I completely forgot was the MS Form I have running. It is live with various paid ad campaigns attached and people have responded. Even though the domain and email are the same - I cannot access the back end of the form to get the results and stop it running (it has no end date). I do not know what to do. I spoke to GoDaddy and they wanted me to go delete the accounts and domain from MS and start all over again, restoring the account with GoDaddy. I can't believe that's the only option? If the account hasn't been permanently deleted and the form is still live - surely there is a way to get to it? Or for MS to get access to it to transfer ownership, or stop it or get the results or SOMETHING. Totally my fault for not realising but the thought of deleting everything, restoring GoDaddy, then setting it all back up again, setting up Outlook and everything else. My colleague is still having issues accessing OneDrive!🤢 Any genius thoughts...?176Views0likes0Comments
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