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KyleCallahan
Former Employee
Joined Dec 18, 2023
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Re: Modifying Plan Minimum Number of Users for Private Offers
Feedback noted tim760 . For your strategic opportunities, you may decide to create private plans which can have a unique min/max range of seats separate from that which you offer through your public plan. In the future, this may be more customizable through private offers, but today the technical limitation requires the private offer range to fall within the public offer range.Re: Transitioning SaaS Offers with Multi-Year Pricing from AppSource to Azure Marketplace
While you are correct that Azure marketplace and AppSource storefronts support different selling experiences and are geared towards different types of customers, one correction is that multi-year durations such as 2-year and 3-year SaaS subscriptions are possible through offers on AppSource. There are several examples of this across solutions including Teams applications sold through linked SaaS offers. However, if the SaaS plan includes any Custom Meter dimensions, then you are correct, it would only be available through the Azure marketplace storefront as AppSource does not support Metering.Re: Teams Webinar registration link fails
It would be great to understand the true cause/solution to this issue. Seems like a bug in Teams. I have over 100 people registered for my webinar in 2-weeks and as the organizer of the webinar no longer have the ability to manage the event. Similarly received the "The event is unavailable" error message. I event is still scheduled on the calendar and to my knowledge no cancellation emails have been distributed. Potential cause: I noticed that someone, presumably within my organization, attempted to Join the meeting yesterday. Since that, I've not been able to manage or approve new registrations. Update: Logging out, restarting device and signing back in did not resolve the issue. However, accessing Teams in the web browser experience allows me to manage the event as expected. Seems to only impact the Teams app experience.Re: Sentinel and Teams App reporting
Hi Jonathan, You can find reporting to help you analyze your Microsoft 365 and Copilot app performance in Partner Center > Insights workspace. You'll see four different reporting dashboards: Acquisitions report - Use this report to see who acquired and installed your app, geographical regions where acquisitions occurred, and conversions from page views to installs. Usage report - Use this report for an overview of Microsoft 365 app usage after a user acquires it from AppSource. Teams apps usage report. - Use this report specifically for Teams apps available in the Teams storefront to understand monthly/weekly/daily active users, new users, and usage across geographical markets, as well as by platform (desktop/mobile/web) and operating system (Windows, iOS, Android, Mac, etc.). Ratings and reviews - Use this dashboard for a consolidated view of customer feedback provided through ratings and reviews of your application. In addition to being able to reply publicly to each review within this dashboard, if a customer grants consent to be contacted, you may see their contact details. You can additionally explore Leads in Partner Center > Referrals > Analytics to get insight on potential customers who showed interest in your application. An authenticated user who clicks "Get it now" or "Save to my list" from AppSource should register as a lead.Re: How can I create a marketplace offer without prices / plans?
Thank you for your question. Microsoft's commercial marketplace allows for listing and transacting many different types of products (SaaS, Virtual Machines, Containers, Azure Apps, and Professional Services). Additionally, Microsoft partners have options on pricing models when it comes to creating plans for their products (referred to as "Offers"). See Plans and pricing for commercial marketplace offers Since you mention your pricing structure is often negotiated directly with each customer, I'd encourage you to learn more about the benefits of selling to Azure customers with Private offers. For a plan to be eligible, it must be public and have a price published to the marketplace, empowering your organization to reach more customers, simplify sales, and unlock growth. Many software providers establish their public plans with base prices and then create private offers for each customer to meet the unique negotiations such as custom pricing, terms and conditions, and dates by when the private offer must be accepted and the product purchased. If you prefer to not allow for customers to purchase your solution "off the shelf" in a self-serve way, and you also do not wish to publish any pricing, you can opt to transact with customers by creating private plans, however, you will be limited to less than 50 transactions as there are caps to the number of private plans you can create. Microsoft continues to invest in new capabilities for the Private Offer sales motion preferred by many partners and customers. You can read more FAQs to understand the differences. Hopefully these resources help you confidently publish your offer to the marketplace so you can begin to reach more customers and accelerate growth through the Microsoft ecosystem. Let me know if you have additional questions. -KyleRe: Feature Request: Enable Custom Measures and Private Offers for AppSource Subscriptions
kitameraki_com Hi Sang, Thank you for your feedback. Indeed, this is a feature gap between different Marketplace storefront experiences. SaaS Metered Billing, generally used to charge for consumptive overage, can be included in your plan pricing strategy, but will result in the offer being available only through the Azure marketplace storefront, and unavailable through the AppSource storefront. Private offers currently are only supported for products available in Azure Marketplace. If a product is available only on AppSource it cannot be transacted via private offers (private plans may be used in this scenario). I see that your organization has SaaS offers available through both storefronts. You may create private offers for individual Azure customers to sell your products which are publicly available on Azure marketplace. The offer type and offer properties determine in which storefront a product will appear, so they may be available in one storefront only, or both storefronts. For SaaS offers, the offer's transaction capability as well as the industry and category selection will determine the online store where your offer will be published. Additionally, if you enable license management for your SaaS offer, it will only be available in AppSource. You may choose to plan for or modify some of these properties to ensure the solution appears in the right storefront to help you reach new customers. Also see: Introduction to listing options - Microsoft commercial marketplace - Marketplace publisher | Microsoft LearnRe: Teams App & Marketplace Offer Rating
Alon_iGlobe and @SeleneSuau thank you both for sharing this feedback. From a platform perspective, the Teams application and the relevant SaaS offers are linked products in marketplace, hence they have a different set of reviews. As you described, the SaaS offer, which can appear in different digital storefronts and enables the purchase of user licenses for the Teams application, does not inherit or sync with reviews of the Teams application itself. This is certainly something for Teams publishers to keep in mind with any methods you may use to solicit customer ratings and reviews, to guide them to the desired product page.Re: Teams Webinar Q&A report
I have the same question as ux0042 . This worked with the previous Teams Live events where all Q&A could be downloaded into a report post-event. Using the newer Teams Webinar functions, I disabled Chat and enabled Q&A. As the organizer of the event, it is odd I do not have access to any record of the Q&A. I was able to get the recording and do have ability to download Attendance report (although I have to navigate into webinar event modification view to access). I do not have the tabs associated with the webinar so cannot easily view "Q&A". I must actually re-join the webinar and then I can see the Q&A as it was during the session. There is no easy way to copy or download a summary.
