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MaxMulvihill
Copper Contributor
Joined Sep 25, 2023
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Re: Devices not receiving configuration profiles or compliance policies
Hello, I used the collect diagnostic option to download information from the machine and I looked through the event logs to find anything about it. In the event logs there were a couple of errors about a file not found but there were many informational logs about OMA-URI stuff being successfully sent and received. The diagnostics contained a lot of information so there might have been something I missed.2.6KViews0likes0CommentsRe: Devices not receiving configuration profiles or compliance policies
Hello, The devices are making regular check-ins to intune, and some of the computers were enrolled OOBE while others were enrolled through the company portal. The primary user and the enrolled user matches. For one of the devices I am looking at the last sync failed at 1PM EST but worked this morning at 9AM EST.3KViews0likes3CommentsDevices not receiving configuration profiles or compliance policies
Hello, I have had a lot of success with Intune and has been such a help for our organization. However, on some devices the configuration profiles will never get deployed, even after being Entra ID joined and recognized in Intune. Even when we have them log in to the company portal and sync their devices manually, it still doesn't get deployed. We also can't see the app inventory or really any other information besides the hardware info. The devices all have the latest updates. The population of devices affected are a mix of new machines, factory reset machines, and machines that we added to Intune after OOBE. I should be seeing around 7 configuration profiles and one compliance policy. Any help is appreciated.Solved3.4KViews0likes5CommentsRe: Devices Not Receiving Configuration Profiles in Intune
For the afflicted devices, there is no status. All it says is no data, which shouldn't be happening because I have the profiles and policies configured for our whole organization. Right now I don't have access to the devices so I haven't been able to look at the logs.4.6KViews0likes1CommentDevices Not Receiving Configuration Profiles in Intune
Hello, I have had a lot of success with Intune and has been such a help for our organization. However, on some devices the configuration profiles will never get deployed, even after being azure ad joined and recognized in Intune. Even when we have them log in to the company portal and sync their devices manually, it still doesn't get deployed. We also can't see the app inventory or really any other information access the hardware info. The devices all have the latest updates. The ones with trouble are not brand-new devices, they were ones we already had provisioned and decided to add to Intune later. Because we would get an error message about the device already being enrolled in the organization, I decided to remove the device from Intune and then have them login through the access work or school page. Any help is appreciated. Thank You, Max Mulvihill5.3KViews0likes5Comments
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