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Drew1024
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Joined Jan 24, 2023
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Print jobs are upsidedown, and low toner warning stops printing with Canon MFP using Universal Print
We have a Canon C5840i MFP and we are using it's built-in support for Microsoft Universal Print. Two major issues... 1. All print jobs come out upside down on the output tray (no big deal, until you need to staple) (I'm aware of the known https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-known-issues#incorrect-stapling-or-hole-punch-location-when-using-long-edge-first-paper-feed-direction re long edge first printing, but I don't think this is the same issue - and don't all large MFPs use long edge first??) 2. The printer now has a "Low Toner" warning - and "printer status = Warning" in the Azure UP portal. Ever since this warning status started, print jobs now queue on local devices. We can get a single job to print if we restart the local "printer spooler" service on the device - but this only works for a single job. Other UP printers on the same device work fine. The low toner warns at 40% remianing so there is no good reason for the warning to stop jobs from printing - assuming the warning status is the reason. Also, are Microsoft ending Universal Print already? no new release notes or API changes for all of 2023?? Also no activity from Jimmy_Wu in 2023, see links below... https://learn.microsoft.com/en-us/universal-print/whats-new https://learn.microsoft.com/en-us/universal-print/developer-updates About Jimmy_Wu - Microsoft Community Hub anyway.. any help or insight appreciated!761Views0likes1CommentRe: Unable to add Brother printer / Registration timed out
Nicholas Semenkovich same issue here, with a Brother MFC-L6900DW getting "Registration timed out. Please try again. (ECODE:0x01,0x32000003,-98,0)" every time. I have opened a support case with both Azure support and Brother but nothing re a fix yet. Brother have advised "We can see that an investigation has be lodged with our Technical specialists in Japan" It's alarming to learn our print jobs rely on more than just the printer hardware and the Azure UP Service.6.9KViews0likes2Comments
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