User Profile
drjwh
Copper Contributor
Joined Aug 17, 2022
User Widgets
Recent Discussions
Re: Teams call window freezes when resizing
Hi, thank you for your response. I have downloaded and installed all of the drivers with optional updates and ensured all Windows updates have been installed. I don't know how to trigger the problem, I will check back in if it reoccurs. This problem has never occured with Skype or Zoom, although in fairness I haven't used either to the extent that I use Teams.4KViews0likes0CommentsTeams call window freezes when resizing
When I'm in a Teams call and attempt to resize the window, the window visually freezes; I can no longer see moving video feeds for either myself or the person I'm in a call with, and the call controls such as camera/mic toggle are hidden - the only thing visible is a snapshot of each video feed. The only way I've found to get the video call working again is to hang up and call back. I can still hear audio, and if I minimize the window, the other person's video feed is displayed (unfrozen) as normal in the popup, but if I bring up the main video call window the video feed is frozen again. Oddly enough, I can still interact with some of the controls (e.g. camera/microphone toggle) in the frozen window. I have tried updating Teams and uninstalling/reinstalling Teams on my device. I am using Microsoft Teams Free (classic) on Windows 10. Any ideas as to what I can do to fix this? Happy to provide more info if needed.4.3KViews1like3Comments
Recent Blog Articles
No content to show