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drjwh
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Joined 3 years ago
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Teams call window freezes when resizing
When I'm in a Teams call and attempt to resize the window, the window visually freezes; I can no longer see moving video feeds for either myself or the person I'm in a call with, and the call controls such as camera/mic toggle are hidden - the only thing visible is a snapshot of each video feed. The only way I've found to get the video call working again is to hang up and call back. I can still hear audio, and if I minimize the window, the other person's video feed is displayed (unfrozen) as normal in the popup, but if I bring up the main video call window the video feed is frozen again. Oddly enough, I can still interact with some of the controls (e.g. camera/microphone toggle) in the frozen window. I have tried updating Teams and uninstalling/reinstalling Teams on my device. I am using Microsoft Teams Free (classic) on Windows 10. Any ideas as to what I can do to fix this? Happy to provide more info if needed.3.9KViews1like3Comments
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