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rabbirex

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Joined Jan 03, 2022

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Re: Outlook for Mac 365 crashes during startup
Having initiated this thread, I'll offer my update. In the end, I connected (as administrator of our family subscription) with a human being in tech support. Ultimately, the only thing that worked was deleting the Outlook app and then the Outlook folder in ~/Library/Container. Then reinstalled Outlook from my Microsoft Account page. It installed as new Outlook and now works fine. I lost access to some email that dates back about 10 years (still have the data but the program can't seem to read it). Otherwise, it's okay. I'm getting used to the new format.
Jan 25, 2022 Place Outlook
5.3KViews
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Re: Outlook for Mac 365 crashes during startup
Thanks, chefguitar, but this doesn't help. I've already tried those links and they lead back to the same place, but no "There may be a fix" message in the error box. Meanwhile, WHY IS NO MICROSOFT TECH PERSON RESPONDING HERE?
Jan 04, 2022 Place Outlook
16KViews
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0Comments
Re: Outlook for Mac 365 crashes during startup
Thanks, kravmarc, but I can't even open the app to make the switch to the "new" style. How did you manage to chat with tech support? They haven't responded to this thread and I don't see where on the website there is a direct contact chat or phone option.
Jan 04, 2022 Place Outlook
16KViews
0likes
2Comments
Re: Outlook for Mac 365 crashes during startup
Additional info: here is the summary from the crash report: Translated Report (Full Report Below) ------------------------------------- Process: Microsoft Outlook [1088] Path: /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook Identifier: com.microsoft.Outlook Version: 16.56 (16.56.21121100) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-01-03 13:25:29.7658 -0500 OS Version: macOS 12.1 (21C52) Report Version: 12 Bridge OS Version: 6.1 (19P647) Anonymous UUID: 9FB06F89-77B7-F32E-C8B9-F654618AE12B Sleep/Wake UUID: 8E78C38A-19D4-48D2-96D6-4A1EB5C4E65C Time Awake Since Boot: 520 seconds Time Since Wake: 14 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Application Specific Information: CoreUI: error void DrawQualifiedAnimationFrameWithOperation(CFIndex (^)(NSInteger), NSRect, CUIThemeRendition *, CGContextRef, CGBlendMode, CGFloat, CUIFocusRingType, CGColorRef, CUIShapeEffectStack *) got a invalid subimage '{{0, 0}, {32, 32}}' for rendition <_CUIInternalLinkRendition: 0x7faez stack buffer overflow I'm running the app on a 2019 MacBook Pro with 2.4 GHz 8-Core Intel Core i9 processor
Jan 03, 2022 Place Outlook
16KViews
0likes
0Comments
Outlook for Mac 365 crashes during startup
I'm among those whose Outlook for Mac search stopped cataloging after the update to Monterey 12.1. Now, having restarted my laptop, Outlook is crashing every time I try to start the app. Anyone have a fix on this? So frustrating
Jan 03, 2022 Place Outlook
27KViews
0likes
55Comments

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