Tech Community Live: Windows edition
Jun 05 2024, 07:30 AM - 11:30 AM (PDT)
Microsoft Tech Community

Universal Print Intune error - Install (User) -2147418113 & -2138701812

Brass Contributor

I'm currently doing a PoC on Universal Print using connector installed on an on-premise server 2022. I successfully installed the printers on the Connector server, registered with Azure UP (Universal Printer), shared it and began configuring Intune (MEM) to deploy on Win 10 machines. I used printer provisioning from the configuration profile catalog and put all the required values. I targeted the profile on a group of users. The results were interesting. Two users installed the UP with no errors, 3 other users failed to install with error message details below. I could not find any of these errors documented any where. I have engaged MS Support and waiting on solution. These errors are not documented anywhere for MEM. Here are the errors in anyone might be able to help

 

Install (User) -2147418113
Install (User) -2138701812

 

I have also attached screenshot from MEM

2 Replies
I suspect that this is due to the Windows 10 client not having the July updates installed that include support for the Intune settings. Can you check that you have the correct version support?
@kip did you ever solve this issue? Thanks