Forum Discussion
Student machine can't see cloud printer.
Got Universal Print setup and added two printers to Universal Print no problem. In Endpoint I have a device restriction profile to prevent students from changing anything. When I login on the laptop with a student account I can't find the cloud based printers. If I login with an Admin account I see them fine.
1. I made sure that the specific student account had permission to Universal Print for faculty.
2. I have even turned off the device restriction profile for that specific device.
Any suggestions,
Thanks,
Dan
5 Replies
- Saurabh_Bansal
Microsoft
dburnham5228 have you assigned license to the user? Sometimes it can take ~30 mins for license assignment to work. Can you check after 30 mins?
Have you also added user to the printer permissions in the Universal Print portal?
No I did not. I will do that right now.
Thanks for the reply. I did assign license to the one test user I have been using and was not able to see the printers.
Dan
- Saurabh_Bansal
dburnham5228 - Can you reach out to Support via Azure support portal?
