Forum Discussion
Promocode not working
I received promo code but when I click on "https://signup.microsoft.com/Signup?OfferId=ea0f070a-aa00-4a03-8aba-d508eed94d30&dl=UNIVERSAL_PRINT_FAC&pc=94393472-d85d-42a8-9a2c-50831176b5d4 " I get below message.
Sorry
The service you’re subscribing to isn’t available for one of the following reasons:
It’s no longer offered by Microsoft.
You’ve already tried this service. You can sign up for a trial only once.
The beta or trial you’re requesting has expired.
The promotion code has already been used.
For more information, contact the Microsoft partner or Microsoft sales agent that gave you the link to this offer.
4 Replies
I've had the same issue with the exactly the same message. When I log a call using the link from the UP registration email, I am unable to because I don't have an agreement with the school Azure license. Surely there should be somewhere I can ask for help, if this is a Preview and it won't even allow me to install it.
Please open a support ticket from http://aka.ms/UPPortal. We can help troubleshoot or issue you another promo code if required.
Thank you for reply. can I create support ticket as Technical issue? if it is technical issue then under which service I can log under because I cannot see print service.
kunjalamin900 If you have an Azure subscription you can open a support ticket in the Azure AD portal by searching on Universal Print - Preview. If you don't have that option, open an Azure Identity support issue and put in the description that you need to be transferred to the Universal Print - Preview team.
Phil
