Sep 07 2020 06:47 AM
Sep 07 2020 06:47 AM
Is there a way to force a client's printers to be mapped with default A4 paper type?
Most printers this is not an issue, but some it is it seems. Printers complain when receiving a job in letter, and the job fails.
When opening the printer properties on the client > general > preferences > Layout > Advanced > 'Paper output' is default letter with newly mapped printers. (same for advanced > printing defaults) When I change these to A4 these jobs continue without issues (solves 90% of failed print jobs for me)
I set the printing defaults in universal print blade correctly to A4 but printers get mapped with letter anyway. Would be nice if I could force it on the client, we never use letter.
Jun 08 2021 12:40 AM
@KurtJc Just wanting to add an update to this if anyone comes across the same issue. I managed to resolve to by changing the system locale from English (United States) to English (Australia).
Even though my region settings were all set to Australia when I ran the "Get-WinSystemLocale" PowerShell command, it returned English (United States).
I fixed this by going to
Control Pannel > Region > Administrative Tab > Change system locale
Once I changed that value then restarted my PC I was then able to remove and add the printers with the correct paper size.
It will also work when you set the value with PowerShell (as admin).
Set-WinSystemLocale -SystemLocale en-AU
Substitute the system locale value for your country. :grinning_face:
Jun 15 2021 02:02 AM
That is how we solved it as well, we know the language of the users, so we configured intune (endpoint) to run a powershell command per language
Unfortunately pc 'has' to restart, and recently a shutdown became a hibernate.. no big deal, a bit of patience.. We have successfully moved all cloud printing to UP by now, little to no issues.
Jul 22 2023 08:40 AM
I don't think Microsoft should 'fix' this, at least in the current printing architecture. At installation time the default paper size is set, based on a published method and API:
Note, this documentation explicitly mentions paper size is a static setting based on System Locale, not User. I don't know if a 'smart' driver or script could change that based on User Locale without a reboot.