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KurtJc's avatar
KurtJc
Brass Contributor
Sep 07, 2020

Printers being mapped are set to 'letter'

Hi all,   Is there a way to force a client's printers to be mapped with default A4 paper type?   Most printers this is not an issue, but some it is it seems.  Printers complain when receiving a j...
Philip_Demaree's avatar
Philip_Demaree
Icon for Microsoft rankMicrosoft
Mar 30, 2021
Hi Kurt - Can you try something just to confirm? If you delete the "Microsoft Print to PDF" printer, then log off and back on again, do the printers start using "A4"? that would confirm that you are hitting the issue I think you are hitting, and not something else. If you need to re-install it, use the Add Programs - Turn on Windows Features to re-add the printer.
KurtJc's avatar
KurtJc
Brass Contributor
Mar 31, 2021

Philip_Demaree 

 

Hi Phil,

 

Just performed the test you asked for, deleted the pdf printer, I deleted the foxit one too.. system locale is English US, Gui says Belgium.  Printer maps as letter.

 

I'm closing in on the creation of a ticket..

 

KR,

Kurt

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