Forum Discussion
Printers being mapped are set to 'letter'
Hi all, Is there a way to force a client's printers to be mapped with default A4 paper type? Most printers this is not an issue, but some it is it seems. Printers complain when receiving a j...
Philip_Demaree
Microsoft
MicrosoftHi - There are two settings in play here. One is the Region, and the other the Regional format. Region will be the one that outputs the 1/409, and the other is the language being used on top of that settings "Dutch (Belgium)".
Philip_DemareeMicrosoft
Microsoft
 
- Philip_DemareeThe Letter/A4 will be controlled by the Regional format.
Hi Phil,
Unfortunately the setting in your screenshot has little effect on the default setting of the printers. I have performed a few tests and have documented them in the attachment here.
I'll open a ticket with MS support so we can investigate further.
Kind Regards,
Kurt
- Philip_Demaree
KurtJc From what you have documented in the PDF, actually that is what I would expect, in that the Spooler runs in the System process, which would only see the System locale. UK and Belgium are both metric countries, so they would show A4 as the default, and the US would show Letter.
Phil
