Steven_Koppens's avatar
May 29, 2022
Status:
Planned

Integration for Universal Print and Dynamics 365 Finance and Supply Chain Management apps

Customers who are using Dynamics 365 Finance and Supply Chain Management apps are unable to use follow-me printing and secure printing with the Document Routing Agent (DRA) instead they have to print to PDF and then send to a printer. This does not present a very good user experience to the end users. 

 

The expectation is that once Universal Print is integrated into Dynamics 365 Finance and Supply Chain Management apps our customers will be able to use it, in a more user-friendly manner while also using follow-me printing and secure printing.

 

This is a pain point for our customers.

 

I have also added this idea to the Dynamics community ideas portal:

Microsoft Idea (dynamics.com)

8 Comments

  • Paulplawin's avatar
    Paulplawin
    Copper Contributor

    Any update on this? I see it was marked as planned in May 2022 but can’t find any update since then. Universal print is available in Business Central and many clients using Finance & Operations would benefit from this as well. Thank you!

  • Jes_Gudiksen's avatar
    Jes_Gudiksen
    Copper Contributor

    Hi.

     

    It says planned, but can we get a timeline for when it's planned ?

  • SCH-AVA's avatar
    SCH-AVA
    Copper Contributor

    Also interested in updates on this topic. Is there a timeline?

  • Ruud_Jansen007's avatar
    Ruud_Jansen007
    Copper Contributor

    Hello,

     

    What is latest stage of Universal Print and Dynamics 365 Finance and Supply Chain Management

    When is it available in Dynamics 365 F&O?

     

    Ruud.

  • Sly914's avatar
    Sly914
    Copper Contributor

    Hello, I work with a large steel manufacturer in Canada who have listed this as a must-have as it would resolve some recurring connectivity issues for printing . 

  • CharissaStevens's avatar
    CharissaStevens
    Copper Contributor

    Hi Jimmy_Wu Rani_Abdellatif ,

    Indeed the way DRA is currently working is not good for the printing of configurable business documents as well.
    They are always printed in PDF and when DRA is running as a service, they get put in a separate directory. When running as desktop app, Acrobat reader opens on the print server to be able to print the document.

    Indeed not really userfriendly as well.

    Invoices need to be printed in different store locations, production documents in different production sites, logistics documents in different warehouses ... .
    Most cases where we run into this issue is related to sales, production and/or logistics.

    A lot of customers are very disappointed in the behavior of the DRA.
    They need to have an external application (--> extra license and support cost) to do their document generation because the DRA can't fulfill their printing needs for the electronic reporting documents.
    Or they need extra tools on the print server to automate printing.

    So this universal print (if it works as I understand it does) would kind of be the missing link that we need.

    Also referring to this Yammer post where we have been requesting this for quite some time now.
    https://www.yammer.com/dynamicsaxfeedbackprograms/#/threads/show?threadId=1074829365739520

     

    Richard Dickinson was also looking into this on the Yammer Thread.

     

    Many thanks!

    kr

    Charissa

  • This item is now on the backlog for Universal Print to be implemented sometime in the future. There's currently no estimate for when the work will start. The more upvotes a feature request has, the higher it moves towards the top of the backlog. If this is important to your organization, please upvote it.