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Integration for Universal Print and Dynamics 365 Finance and Supply Chain Management apps

Integration for Universal Print and Dynamics 365 Finance and Supply Chain Management apps
60

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 May 29 2022
7 Comments (7 New)
Planned

Customers who are using Dynamics 365 Finance and Supply Chain Management apps are unable to use follow-me printing and secure printing with the Document Routing Agent (DRA) instead they have to print to PDF and then send to a printer. This does not present a very good user experience to the end users. 

 

The expectation is that once Universal Print is integrated into Dynamics 365 Finance and Supply Chain Management apps our customers will be able to use it, in a more user-friendly manner while also using follow-me printing and secure printing.

 

This is a pain point for our customers.

 

I have also added this idea to the Dynamics community ideas portal:

Microsoft Idea (dynamics.com)

Comment
Comments
Jimmy_Wu
Microsoft
‎Jun 20 2022 11:43 AM
‎Jun 20 2022 11:43 AM
Status changed to: Looking into it
 
Rani_Abdellatif
Microsoft
‎Oct 17 2022 01:57 PM
‎Oct 17 2022 01:57 PM

This item is now on the backlog for Universal Print to be implemented sometime in the future. There's currently no estimate for when the work will start. The more upvotes a feature request has, the higher it moves towards the top of the backlog. If this is important to your organization, please upvote it.

CharissaStevens
Copper Contributor
‎Nov 28 2022 01:12 AM
‎Nov 28 2022 01:12 AM

Hi @Jimmy_Wu @Rani_Abdellatif ,

Indeed the way DRA is currently working is not good for the printing of configurable business documents as well.
They are always printed in PDF and when DRA is running as a service, they get put in a separate directory. When running as desktop app, Acrobat reader opens on the print server to be able to print the document.

Indeed not really userfriendly as well.

Invoices need to be printed in different store locations, production documents in different production sites, logistics documents in different warehouses ... .
Most cases where we run into this issue is related to sales, production and/or logistics.

A lot of customers are very disappointed in the behavior of the DRA.
They need to have an external application (--> extra license and support cost) to do their document generation because the DRA can't fulfill their printing needs for the electronic reporting documents.
Or they need extra tools on the print server to automate printing.

So this universal print (if it works as I understand it does) would kind of be the missing link that we need.

Also referring to this Yammer post where we have been requesting this for quite some time now.
https://www.yammer.com/dynamicsaxfeedbackprograms/#/threads/show?threadId=1074829365739520

 

Richard Dickinson was also looking into this on the Yammer Thread.

 

Many thanks!

kr

Charissa

Sly914
Copper Contributor
‎Aug 02 2023 08:08 AM
‎Aug 02 2023 08:08 AM

Hello, I work with a large steel manufacturer in Canada who have listed this as a must-have as it would resolve some recurring connectivity issues for printing . 

Ruud_Jansen007
Copper Contributor
‎Aug 28 2023 01:27 AM
‎Aug 28 2023 01:27 AM

Hello,

 

What is latest stage of Universal Print and Dynamics 365 Finance and Supply Chain Management

When is it available in Dynamics 365 F&O?

 

Ruud.

SCH-AVA
Copper Contributor
‎Sep 19 2023 07:08 AM
‎Sep 19 2023 07:08 AM

Also interested in updates on this topic. Is there a timeline?

Jes_Gudiksen
Copper Contributor
‎Oct 30 2023 10:55 PM
‎Oct 30 2023 10:55 PM

Hi.

 

It says planned, but can we get a timeline for when it's planned ?

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