Seems like the MTC received an update overnight, and performance is now terrible. At least for me, are others seeing the same? Part of the issue might be that pagination seems to now return quite more results.

A1-A1 & VasilMichev As always thank you for the feedback, we did an update yesterday to add a whole load of new features to the community. Unfortunately, one of the changes caused a resource usage spike on the backend when we moved it to our Production environment. This led our engineers to throttle the community experience, which resulted in the errors you have seen. I have been working with the engineers all day to fix the issue and we believe we are now recovering back to our usual speeds. I will be monitoring the community over the weekend to ensure there are no further issues. Please accept my apology for any inconvienance.

A1-A1 It happened to me this morning when I started with a clear cache (my browser is set to clear the cache on exit). But performance appears to be OK now.

Hi all,Thanks for the continued feedback, our dataset for release is almost complete, I am pleased to report that the majority of users should in fact find pages are loading quicker than they did before by a whole 0.5 seconds. Why only the majority of users? well the components of the site use a caching system which means that when you request a page to load it doesn't always run off to the back, run a database query and populate the data for you and then display the results. Some data is stored in the sites cache, especially large data sets like message lists and this data will be pulled from the cache until the cache expires. When the cache expires (which varies by component) one user will experience a slower page while the database query completes. Because each cache has different expiry (message lists have 1 minute cache, whereas the top contributor component has a 30-minute expiry) it's highly unlikely that the same user will always be called upon to be the person who refreshes the cache. We will keep monitoring but so far I am happy with how the site is performing and hopefully you will all be enjoying the filters that are designed to make it easier to find content your looking for.

Hi,Yeah we are aware of this, we will fix this as soon as possible.Again my apologies

Hi all, We have managed to get the system to a stable state on the old version of the code, thanks for your patience but we wanted to use the weekend to diagnose what had happened due to the lower traffic levels at the weekend. You may some glitches for the next 30 minutes or so while caches clear etc but after that it should be business as usual

Performance is terrible | Microsoft Community Hub

Allen
Community Manager
Jan 31, 2022
Hi all, We have managed to get the system to a stable state on the old version of the code, thanks for your patience but we wanted to use the weekend to diagnose what had happened due to the lower traffic levels at the weekend. You may some glitches for the next 30 minutes or so while caches clear etc but after that it should be business as usual
- SergeiBaklan
  MVP
  Jan 31, 2022
  Allen , thanks. It looks like all okay now.
  - Harm_Veenstra
    MVP
    Jan 31, 2022
    Allen Thanks for the update, it's a lot better and the new options for sorting/selecting topics was good and hope that it will return
- JoeUser2004
  Bronze Contributor
  Jan 31, 2022
  Allen
  
  Worked well for me this morning. Congrats ! Good job ! And thanks for keeping us informed.
  - Allen
    Community Manager
    Feb 08, 2022
    Hi all,
    
    We have done some extensive testing with the new UI and think we have now worked out the kinks. It went live a few minutes ago and we are monitoring its performance.
    
    Please do let us know about anything that’s not quite right.
    
    Allen
A1-A1
Gold Contributor
Jan 28, 2022
VasilMichev Hi
so today it is different loading is slower (I thought it was the Windows update that caused it), so it clarified.
- Allen
  Community Manager
  Jan 28, 2022
  A1-A1 & VasilMichev
  
  As always thank you for the feedback, we did an update yesterday to add a whole load of new features to the community. Unfortunately, one of the changes caused a resource usage spike on the backend when we moved it to our Production environment. This led our engineers to throttle the community experience, which resulted in the errors you have seen.
  
  I have been working with the engineers all day to fix the issue and we believe we are now recovering back to our usual speeds. I will be monitoring the community over the weekend to ensure there are no further issues.
  
  Please accept my apology for any inconvienance.
  - A1-A1
    Gold Contributor
    Jan 29, 2022
    Allen
    It's worth analyzing the profile synchronization, because I can now see on my dashboard, posts from the Excel Community (which I'm not in) so I think it's not indexing content correctly.
    And instead of the latest (indexes the oldest posts)
SergeiBaklan
MVP
Jan 31, 2022
1) This message appears from time to time

Cleaned cookies and cash, doesn't help. However, I'm able to open the feed from Community Hubs or from link in email notification. That works for a while, when "unknown error" appears again.

2) In the feed only new discussions are marked as unread. Not discussions with new posts as it was before.

Forum Discussion

Performance is terrible

Share

Resources