Jan 28 2022 08:26 AM
Jan 28 2022 03:38 PM
As always thank you for the feedback, we did an update yesterday to add a whole load of new features to the community. Unfortunately, one of the changes caused a resource usage spike on the backend when we moved it to our Production environment. This led our engineers to throttle the community experience, which resulted in the errors you have seen.
I have been working with the engineers all day to fix the issue and we believe we are now recovering back to our usual speeds. I will be monitoring the community over the weekend to ensure there are no further issues.
Please accept my apology for any inconvienance.
Jan 29 2022 04:29 AM - edited Jan 29 2022 04:45 AM
Before the update, applying a filter would be reflected in the URL, so
Now, the URL is a generic URL that does not include the filter, so
Also, the forum list used to display the most recent reply, now it displays the first reply, This is worthless if there are multiple replies.
This greatly reduces usability for me.
Jan 30 2022 10:16 AM
I can confirm this problem is persisting. We tried backing out the changes we made in the last release and still the problem exists so its obviously much deeper in our system than we thought.
We continue to work with engineers to resolve this issue and next update will be 8am PST on Monday, or earlier if appropriate.
Apologies in advance for the inconvenience
Jan 31 2022 01:46 AM
1) This message appears from time to time
Cleaned cookies and cash, doesn't help. However, I'm able to open the feed from Community Hubs or from link in email notification. That works for a while, when "unknown error" appears again.
2) In the feed only new discussions are marked as unread. Not discussions with new posts as it was before.
Jan 31 2022 06:59 AM
Feb 07 2022 04:52 PM
Feb 08 2022 08:31 AM