Forum Discussion

VasilMichev's avatar
VasilMichev
MVP
Jan 28, 2022

Performance is terrible

Seems like the MTC received an update overnight, and performance is now terrible. At least for me, are others seeing the same? Part of the issue might be that pagination seems to now return quite mor...
community
Allen's avatar
Allen
Icon for Community Manager rankCommunity Manager
Jan 28, 2022

Deleted & VasilMichev 

 

As always thank you for the feedback, we did an update yesterday to add a whole load of new features to the community. Unfortunately, one of the changes caused a resource usage spike on the backend when we moved it to our Production environment. This led our engineers to throttle the community experience, which resulted in the errors you have seen.

 

I have been working with the engineers all day to fix the issue and we believe we are now recovering back to our usual speeds. I will be monitoring the community over the weekend to ensure there are no further issues. 

 

Please accept my apology for any inconvienance. 

Anonymous's avatar
Anonymous
Jan 29, 2022

Allen 

It's worth analyzing the profile synchronization, because I can now see on my dashboard, posts from the Excel Community (which I'm not in) so I think it's not indexing content correctly.

And instead of the latest (indexes the oldest posts)

  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager
    Jan 29, 2022
    Hi,

    Yeah we are aware of this, we will fix this as soon as possible.

    Again my apologies