Forum Discussion
Unable to reach app - Adaptive Cards
MicrosoftLycius -Yes ,If you can send Power Automate run logs, that will be more insightful
Prasad_Das-MSFT
This is the PA overview and the log from the "Post an Adaptive Card and wait for a response" portion of the 9:45:54 AM one from above, they aren't failing. At this point, I don't know where a log showing the actual error would be. If you have any suggestions of additional things I can provide please let me know.
{
"responseTime": "2022-02-10T16:24:42.2140241Z",
"responder": {
"objectId": "4a58e735-22a1-4009-a8e9-4826c679b9a6",
"tenantId": "fef7b581-dfeb-4de7-a544-9800421ba919",
"email": "Email address removed",
"userPrincipalName": "Email address removed",
"displayName": "User Removed"
},
"submitActionId": "butSubmit",
"messageId": "1644507957204",
"messageLink": "https://teams.microsoft.com/l/message/19:e605852af55c48b5be7f00cb2ff61930@thread.tacv2/1644507957204"
}
- Prasad_Das-MSFT
Lycius - Engineering team is not able to reproduce this. Please use dev tools for Desktop(DevTools for Microsoft Teams tabs - Teams | Microsoft Docs ) to capture and generate a har file What Is a HAR File? - KeyCDN Support or fiddler to capture a network trace. Create a Session Archive Zip (SAZ) Traffic Archive | Fiddler Classic (telerik.com)
DevTools now accessible from the Microsoft Teams Desktop Client
It's reproduceable but only on the Desktop Application. Here's one from today.
I could provide the logs I previously provided in an ETL format or generate new ones if that would help but no browser traffic history would show the issue unless somehow the Teams Desktop application transmits it's data through the browser but I highly doubt that is the case or I wouldn't be having this problem.
I'm unsure of what else I could provide that would be relevant to the issue at hand.- Prasad_Das-MSFT
Lycius - If your issue is resolved/not repro-able, shall we close this instance?
Not yet. The web version also doesn't seem to reproduce the issue. I suspect it's a network issue as well since the web client probably goes through 80.
- Prasad_Das-MSFT
Lycius - Did you get any chance to check the issue and share logs?
- Both of those cases would not display the issue at hand as I have yet to reproduce the issue in the web version so I'll need a couple of days to try and reproduce it again. I may be able to save the event viewer data in the old event file type if needed as well. (ETL files)
- Prasad_Das-MSFT
Lycius -Engineering team is having trouble interpreting this event viewer. Could you please use edge/chrome dev tools to capture and generate a har file What Is a HAR File? - KeyCDN Support or fiddler to capture a network trace? Create a Session Archive Zip (SAZ) Traffic Archive | Fiddler Classic (telerik.com)
Prasad_Das-MSFT Here is a 3 minute trace leading up to this failed event. The error isn't shown as it goes away if I switch teams but the card has not updated after the follow up for the flow left the reply.
Prasad_Das-MSFT
Sure, it may take a couple days as I'll need to have it reoccur. I also haven't seen it occur with the web version which makes me think it might be a network issue as well.- Prasad_Das-MSFT
Lycius -Could you please share a network trace from an attempt to click on the button?
