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ShawnLien1129's avatar
ShawnLien1129
Brass Contributor
Dec 09, 2022
Solved

Teams onlinemeeting recording file creating and saving error

Hello team
I created an online meeting on the specified group\channel via MS Graph API: Create onlineMeeting 

 

When a group user join the meeting, starts meeting recording, and after the meeting ends,
the recording file can be correctly created and stored in the Sharepoint file library.

 

But when a non-group user join the meeting, after the meeting ends,
we received a message that an error occurred while saving the recording file.

 

I would like to know what is the problem of this error, is there a way to solve it.
grateful.

 

  • Teams group users permission:
    • Group:TeamsMeetingReservation
    • Channel:General 
Usersadminorganizershawn
RoleOwnerMember 

 

  • Example request to create meeting:
    {
     "subject" : "{subject}",
     "startDateTime" : "{StartDateTime}",
     "endDateTime" : "{endDateTime}",
     "Participants":{
      "Organizer":{
       "Identity":{
        "User" :{
         "Id" : "{OrganizerId}"
        }
       }
      }
    },
    "ChatInfo":{
      "ThreadId" : "{ChannelId}"
     }
    }
  • Sayali-MSFT's avatar
    Sayali-MSFT
    Mar 21, 2023
    ShawnLien1129 - Issue is resolved. Could you please check and confirm the same?
    Microsoft Teams Version 1.6.00.7879 (64-bit)
  • ShawnLien1129 -We are not able to repro the issue, it's working fine from our end.
    Microsoft Teams Version 1.5.00.34274 (64-bit)
    also, could you please share the error message in English, so that we can investigate from our end?

    • ShawnLien1129's avatar
      ShawnLien1129
      Brass Contributor

      Sayali-MSFT, thanks.  Here's what I did:
      1. Create an online meeting in a group channel through the Graph API. (The meeting organizer is a group member, and the automatic recording function is enabled for the online meeting.)


      2. User who is not this group member join the meeting through a browser. After entering the meeting, automatic recording will start. After a period of time, leaving the meeting, this error message will appear in the channel chat message. (There is only one participant in the entire meeting.)

       

      3. If the group member user do the same process, the recording file can be successfully generated and stored in the Sharepoint document library.

       

      Except for channel change notifications, is there any way that i can get the download link info for this error message?

      • Sayali-MSFT's avatar
        Sayali-MSFT
        Icon for Microsoft rankMicrosoft
        ShawnLien1129 - We are tried to repro in following way, But not able to repro-
        1.Created meeting using Graph API and started recording.
        2.Added 1 member which is member of channel.
        3.started meeting and share the link with another member who is not member of channel.
        4.ask them to join meeting.
        5.stop recording and leave the meeting.
        Could you please confirm is it right way to reproduce or can you share small video to repro the issue?

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