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egetunca's avatar
egetunca
Copper Contributor
Apr 06, 2022
Solved

Notifications not showing up on mobile

Hey all!   We have a problem of sending notifications to mobile devices. Our notifications work perfectly on desktop but when it comes to mobile, they are nowhere to be seen. I attached some images...
microsoft teams
  • egetunca's avatar
    egetunca
    May 05, 2022

    Our issue was resolved by another Microsoft product group. It was a matter of whitelisting our app... Thank you for your help. Prasad_Das-MSFT 

Prasad_Das-MSFT's avatar
Prasad_Das-MSFT
Icon for Microsoft rankMicrosoft
Apr 18, 2022
Engineering team is looking into the root cause. We will inform you once we get any update. Thanks!
egetunca's avatar
egetunca
Copper Contributor
Apr 28, 2022

Hello Again Prasad_Das-MSFT ,

 

Just wanted to check the latest information on the bug. Any ETA on when we can get some results?

 

Thanks,

Ege

  • egetunca's avatar
    egetunca
    Copper Contributor
    May 05, 2022

    Our issue was resolved by another Microsoft product group. It was a matter of whitelisting our app... Thank you for your help. Prasad_Das-MSFT 

  • Prasad_Das-MSFT's avatar
    Prasad_Das-MSFT
    Icon for Microsoft rankMicrosoft
    May 04, 2022

    egetunca - Currently we don't have any ETA to share. Engineering team is looking into the root cause of this issue. We will update you if we get any further info. Thanks!

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