Forum Discussion

Copper Contributor

Apr 06, 2022

Solved

Notifications not showing up on mobile

Hey all! We have a problem of sending notifications to mobile devices. Our notifications work perfectly on desktop but when it comes to mobile, they are nowhere to be seen. I attached some images...

microsoft teams

egetunca
May 05, 2022
Our issue was resolved by another Microsoft product group. It was a matter of whitelisting our app... Thank you for your help. Prasad_Das-MSFT

Prasad_Das-MSFT

Microsoft

Apr 12, 2022

egetunca - We have raised a bug for this issue and engineering team is looking into the root cause. We will inform you once we get any update. Thanks!

Thanks,

Prasad Das

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egetunca

Copper Contributor

Apr 18, 2022

Hi any updates about this? Its been a week.

Prasad_Das-MSFT
Microsoft
May 05, 2022
egetunca -Glad to hear that your issue is resolved.
egetunca
Copper Contributor
May 05, 2022
Our issue was resolved by another Microsoft product group. It was a matter of whitelisting our app... Thank you for your help. Prasad_Das-MSFT
Prasad_Das-MSFT
Microsoft
May 04, 2022
egetunca - Currently we don't have any ETA to share. Engineering team is looking into the root cause of this issue. We will update you if we get any further info. Thanks!
egetunca
Copper Contributor
Apr 28, 2022
Hello Again Prasad_Das-MSFT ,

Just wanted to check the latest information on the bug. Any ETA on when we can get some results?

Thanks,
Ege
Prasad_Das-MSFT
Microsoft
Apr 18, 2022
Engineering team is looking into the root cause. We will inform you once we get any update. Thanks!