Forum Discussion
Images sent by chat bot not shown after Teams update
Bertrand_Kerres - We have tried ourselves in the same version and we are not facing any issue. Could you please confirm, if your colleagues having same version, for them it's not working?
We are looking into the bot logs, I will update you if I find any.
Have you tried signing out and login back? (it might solve the issue)
Thanks
Hi,
I checked with some colleagues:
Me and three others are now on version 1.4.00.26376, and three of us four face this issue. It works for one of us.
Another colleague is on 1.4.00.22976 and it works.
I tried logging out and in again, it didn't change it unfortunately.
If I use the "Share to Outlook" function, the image gets displayed in the new window:
Bertrand_Kerres HunaidHanfee-MSFT Hello, we had the same problem, but as of today without making any changes with the teams version 1.4.00.2879 of 7/10/2021 the images began to be sent correctly, but when clicking on them they do not open, on the web and mobile app open correctly
teams desktop
Teams Web
I do not have a previous version available to test, but this worked and it stopped working a few days ago together with the shipment without any change on our part, any ideas
Thank You
- Hello rosrene,
Could you please create a new question for it? with the repro details and observation?
Please have a look at console logs and errors.
Thanks- Hi HunaidHanfee-MSFT, create a new question for this topic https://techcommunity.microsoft.com/t5/teams-developer/images-sent-by-chat-bot-not-shown-after-teams-update/m-p/2840501#M4035
- Was it opening before?
HunaidHanfee-MSFT Yes, before the update the images opened
- For login card - Are you using OAuth prompt or Signin card(https://docs.microsoft.com/en-us/microsoftteams/platform/task-modules-and-cards/cards/cards-reference#signin-card)?
- We use an OAuth prompt.
- Have you tried sending another image? With the same method? Is all not working for you. In OAuth prompt, Is your sign-in is getting complete before timeout mention in it?