Forum Discussion

poiuytrez's avatar
poiuytrez
Copper Contributor
Sep 27, 2023

Getting random error 403 Failed to decrypt conversation id on Teams from this morning

The issue has been described on this post by another user : https://stackoverflow.com/questions/77185620/getting-error-403-failed-to-decrypt-conversation-id-microsoft-teams-azure-bot.

 

So sum up, we have a working code which has not changed since yesterday and we get random 403 when try to send messages to users with the error "Failed to decrypt conversation id". 

 

We check the official Microsoft Status Page and nothing appears. 

 

Thank you for your help

9 Replies

  • devflovv's avatar
    devflovv
    Copper Contributor

    hey poiuytrezwe are also facing this Error >|_send_proactive_message|(BadArgument) Failed to decrypt conversation id<< We have just deployed it again before and it was working fine.

    • Meghana-MSFT's avatar
      Meghana-MSFT
      Former Employee
      This issue seems to be occurring intermittently. We could not repro this issue, we are still checking, and we will inform the engineering team since this issue has been reported by multiple users. Few people said its working for them. Meanwhile we wanted to confirm that users are unlocked for now.
  • AskBrianChris's avatar
    AskBrianChris
    Copper Contributor

    Yup, same here... interestingly enough with the same codebase and different app id (aka our stage environment) its working all the time... 

    • poiuytrez's avatar
      poiuytrez
      Copper Contributor
      Exactly the same. We have a flaky production environment, but it works well in staging... I would have preferred the other way around.
      • AskBrianChris's avatar
        AskBrianChris
        Copper Contributor
        Hmmm, is your production application deployed to the app store? Because thats basically the only difference in our case...

Resources