Yesterday my ARC mouse lost connection with my Surface Pro 4. I tried the following to re-connect the mouse again:
It is remarkable that the ARC Mouse and Surface pen appears in other device instead of Mouse,keyboard and pen.
Some system information: Windows 10 Pro, version 1703, build 15063.296.
Do you have any suggestion to slove this problem?
Many thanks in advance.
Eventually I reinstalled the Surface to factory default......