Surface Hub v1 power light orange

Occasional Visitor

We have a Surface hub 84" V1 that is 5+ years old. It is out of warranty. I hear a relay click when we plug it in but the power button stays orange and the screen stays dark. Any ideas?

1 Reply

Hello @johnhurtig,

 

The device needs servicing which can be done by Microsoft support and we can offer an out of warranty quote, depending on what needs to be replaced. Based on your description this sounds like a hardware issue.

 

Thank you,

Cezar