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Damon Tyler's avatar
Damon Tyler
Copper Contributor
Jan 25, 2019

Surface Hub Reverts to Skype Mode

Hello,   We have three Surface Hubs that we have provisioned via Intune to be in Teams Mode only.  A lot of times in the morning when someone first uses a hub it has reverted back to Skype Mode and...
yoabar's avatar
yoabar
Icon for Microsoft rankMicrosoft
Feb 13, 2019

Hi, 

 

The device shouldn't revert to Skype mode, even if it cannot connect to Teams on Office 365.

Regardless, there's a daily maintenance window that should reboot the device overnight.

If this is something you're experiencing with only one Hub I suggest to log a ticket with Microsoft Services so they can look at the logs.

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