Forum Discussion
Surface Hub Reverts to Skype Mode
Hello, We have three Surface Hubs that we have provisioned via Intune to be in Teams Mode only. A lot of times in the morning when someone first uses a hub it has reverted back to Skype Mode and...
Anyone have insight on a resolution for this? Just discovered this is happening on some of my SH1 devices. Going through Cisco ISE. Using Mode 1. A reboot, and they are back to using Teams. Since the office is so empty I haven't even checked if they revert by the end of the business day, or if it is happening overnight.
This should be fixed in the 20H2 update, we had no issue since the update but as you said, our offices are also empty.
Thank you so much for the reply!
I had tried the 20H2 update about two weeks ago to pre-emptively move to Modern Auth. But I was having trouble with my accounts disconnecting after setup. So I rolled those devices back. I have no idea if they were doing this before, and maybe I'm just noticing since they are more visible to me?
I'm new to SH devices so we'll try 20H2 again soon on a test device.
