Forum Discussion
JustinJackson
Dec 10, 2018Copper Contributor
Surface Hub Infinite Loop
As of this morning all of our Surface Hubs that were on Fast Ring are entering an infinite loop starting with "Getting ready for the next session" which happens for about 30 seconds and then it reboo...
stickeltech
Dec 13, 2018Copper Contributor
I was able to recover using the Surface Hub Recovery Tool. Recovery really means full reset from a factory image which meant a lot of reconfiguration and updating. Our only need for the Windows Insider program was to use Teams before it was released for general use. I discovered Teams is now released and available in the app store as I was finishing the recovery. Recovery was a long process, but hopefully one I will not need to do again now that I can stay on the normal release cycle.
Steve Ens
Dec 13, 2018Brass Contributor
I'm not sure I want to go that far. There has to be a better way, safe mode and revert? How do we get into safe mode on the Surface Hub?