Microsoft Tech Community Live: Surface Edition
February 15, 2022, 08:00 AM - 12:00 PM (PST)

Surface Hub 2S - Remotedesktop app from Microsoft Store

New Contributor
Hello, we have installed the store app "Microsoft Remote Desktop" on a Hub 2S. (Version 10.2.1810.0 on Win 10 Teams).
Logging into the workspace works, but nothing happens when you click on a published desktop.
The application starts on other Windows or Apple devices in the same network.
Is there a solution to this or is it a known bug? Or do I need the Windows 10 Pro or Enterprise version for this App?
Thank you for your help!
2021-10-13 08_17_39-Window.png
2 Replies

Hello @MLoemm,

 

You can use the Remote Desktop on the Surface Hub to connect to other devices but not the other way around for security reasons. If you want to manage Surface Hubs, you can do so with Intune 

 

Best regards,

Cezar

Hello @Cezar Cretu,

we don't want to manage the HUB 2S, we installed the app on the HUB 2S via the Playstore and logged into the RDSH environment. Now we want to start a published desktop. However, nothing happens, no error messages, nothing.