Microsoft Tech Community Live: Surface Edition
February 15, 2022, 08:00 AM - 12:00 PM (PST)

Surface Hub 2s Microsoft Teams Error code caa 90014

%3CLINGO-SUB%20id%3D%22lingo-sub-3001513%22%20slang%3D%22en-US%22%3ESurface%20Hub%202s%20Microsoft%20Teams%20Error%20code%20caa%2090014%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3001513%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20all%2C%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EAnyone%20in%20here%20encounter%20this%20Microsoft%20Teams%20problem%20on%20your%20Surface%20Hub%20after%20performed%20Windows%20update%20on%2024th%20Nov%202021.%20Any%20idea%20what%20happened%3F%20I%20have%20tried%20to%20recovery%20the%20Surface%20Hub%2C%20but%20fail%20to%20get%20rip%20off%20this%20issue.%20And%20I%20tried%20to%20use%20other%20device%20account%20on%20the%20Surface%20Hub%2C%20and%20nothing%20change.%20If%20anyone%20here%20resolved%20this%20issue%2C%20please%20help.%20Thank%20you%20very%20much.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%2220211124_063202640_iOS.jpg%22%20style%3D%22width%3A%20749px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F329145i12DCC8E6A542D1ED%2Fimage-size%2Flarge%3Fv%3Dv2%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%2220211124_063202640_iOS.jpg%22%20alt%3D%2220211124_063202640_iOS.jpg%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3001513%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ELOGIN%20failed%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESurface%20Hub%202s%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ETeams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3006352%22%20slang%3D%22en-US%22%3ERe%3A%20Surface%20Hub%202s%20Microsoft%20Teams%20Error%20code%20caa%2090014%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3006352%22%20slang%3D%22en-US%22%3E%3CP%3EHello%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F1228546%22%20target%3D%22_blank%22%3E%40AnthonyTse0137%3C%2FA%3E%2C%3C%2FP%3E%0A%3CP%3ECan%20you%20try%20to%20reconfigure%20the%20device%20account%20on%20the%20device%3F%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThank%20you%2C%3C%2FP%3E%0A%3CP%3ECezar%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Microsoft

Hi all,

 

Anyone in here encounter this Microsoft Teams problem on your Surface Hub after performed Windows update on 24th Nov 2021. Any idea what happened? I have tried to recovery the Surface Hub, but fail to get rip off this issue. And I tried to use other device account on the Surface Hub, and nothing change. If anyone here resolved this issue, please help. Thank you very much.

 

20211124_063202640_iOS.jpg

2 Replies

Hello @AnthonyTse0137,

Can you try to reconfigure the device account on the device?

 

Thank you,

Cezar 

I have the same error after KB5004198, KB5004199, KB5004196

 

Edit: I checked Azure AD sign-ins and found that the password expired. After setting it to never expire and Hub restart, it worked again.

 

Set-MsolUser -UserPrincipalName $UPN -PasswordNeverExpires $true