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Tee Meng Jonathan Koh's avatar
Tee Meng Jonathan Koh
Copper Contributor
Jan 11, 2020

Surface Hub 2 - Problem with Microsoft Teams

Hi We have been the surface hub 2 with Microsoft Teams for 2 months and it can't load the MS Teams suddenly in the afternoon. Thought there is files corruption after using it a day ago. Therefore, ha...
cezarcretu's avatar
cezarcretu
Icon for Microsoft rankMicrosoft
Jan 20, 2020

Hello alankinane485 

 

As I said, excluding the account based on location would still be an exclusion. Unfortunately at this point I don't have a solution for you. However, this limitation is known and under review by the Surface Hub team. Hopefully we will have a solution sortly

 

Thank you,

Cezar

timpailthorpe's avatar
timpailthorpe
Copper Contributor
Dec 12, 2020

Hi cezarcretu ,

 

I have a related but different issue.

I am trialling a new Hub 2S. I have created a resource account. It works, but I am prompted for MFA for the resource account for every login. This is despite the policy excluding the IP address and the account itself.

Any ideas?

 

Tim.

  • Steve Hernou's avatar
    Steve Hernou
    Iron Contributor
    Dec 12, 2020
    Hi Tim, when I face something similar I check the AzureAD sign in log details for that account. It will tell you which conditional access policy you're hitting and you can go from there.
    Cheers

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