SOLVED

Migrated Surface Hub 3 doesn't log on

Iron Contributor

I have installed a Surface Hub 3 (updated with compute cartridge) using Autopilot and followed the guide to Teams auto-login (Deploy Surface Hub with Windows Autopilot & Teams Rooms Auto-login - Surface Hub | Microsoft Learn) but the device doesn't (apparently) retrieve the user from the Teams Pro Management Portal and doesn't auto-login. 

 

I don't have any Intune configuration that prevents local login (only Defender configuration).

 

Any suggestions on how to get auto-login working properly??

/Kenneth ML

2 Replies
best response confirmed by KennethML (Iron Contributor)
Solution
I found the configured MTRP Provisioning Tool was a rather old one (1.0.8915.31274), so I have upgraded to 1.0.8952.37815. It looks promising so far. Will update later.
Updating the MTRP tool and a lot of patience was the way to fix this issue. Now the Surface Hub 3 is running with new image and reports to Teams Room Pro Management Portal.
1 best response

Accepted Solutions
best response confirmed by KennethML (Iron Contributor)
Solution
I found the configured MTRP Provisioning Tool was a rather old one (1.0.8915.31274), so I have upgraded to 1.0.8952.37815. It looks promising so far. Will update later.

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