Forum Discussion

Jaret Moore's avatar
Jaret Moore
Copper Contributor
Nov 01, 2016
Solved

Auto Attendant Phone Tree

At this point, is the Auto Attendant preview only include a basic answering system and dial by name directory? Is there a way to create a phone tree i.e. "Press 1 for Sales, Press 2 for Accounting"? Am I missing a step or feature? is there a way to tie into Unified Messaging? Or has this capability not yet been added to the AA preview?

  • At moment no, i would expect that to be included in one of the future phases whenever they happen to get pushed out

4 Replies

  • Matt Landis's avatar
    Matt Landis
    Iron Contributor
    it does seem the step one of Org AA is very preliminary, but that step needs to be taken. Mohamad Saleem has an update on when we might expect Menus, ,etc?
    • Mohamad Saleem's avatar
      Mohamad Saleem
      Icon for Microsoft rankMicrosoft

      yes, more features are in pipeline , will be enabled in phases, Stay tuned.

      • Korneel Bullens's avatar
        Korneel Bullens
        Icon for Microsoft rankMicrosoft
        just to echo @MSP's reply above, Cloud PBX Auto Attendant is currently in preview. we are actively looking for feedback so we can improve on our preview and create an awesome final product! I'm sure @MSP made some notes about those requests but also make sure they are logged on www.skypepreview.com so we can take action on these!
  • At moment no, i would expect that to be included in one of the future phases whenever they happen to get pushed out