Forum Discussion

Jaret Moore's avatar
Jaret Moore
Copper Contributor
Nov 01, 2016
Solved

Auto Attendant Phone Tree

At this point, is the Auto Attendant preview only include a basic answering system and dial by name directory? Is there a way to create a phone tree i.e. "Press 1 for Sales, Press 2 for Accounting"? ...
  • Richard Jenner's avatar
    Richard Jenner
    Nov 01, 2016
    At moment no, i would expect that to be included in one of the future phases whenever they happen to get pushed out
Matt Landis's avatar
Matt Landis
Iron Contributor
Nov 23, 2016
it does seem the step one of Org AA is very preliminary, but that step needs to be taken. Mohamad Saleem has an update on when we might expect Menus, ,etc?
  • Mohamad Saleem's avatar
    Mohamad Saleem
    Icon for Microsoft rankMicrosoft
    Nov 23, 2016

    yes, more features are in pipeline , will be enabled in phases, Stay tuned.

    • Korneel Bullens's avatar
      Korneel Bullens
      Icon for Microsoft rankMicrosoft
      Nov 29, 2016
      just to echo @MSP's reply above, Cloud PBX Auto Attendant is currently in preview. we are actively looking for feedback so we can improve on our preview and create an awesome final product! I'm sure @MSP made some notes about those requests but also make sure they are logged on www.skypepreview.com so we can take action on these!