SharePoint Viewers - Site Feature (Not Working)

%3CLINGO-SUB%20id%3D%22lingo-sub-1181914%22%20slang%3D%22en-US%22%3ESharePoint%20Viewers%20-%20Site%20Feature%20(Not%20Working)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1181914%22%20slang%3D%22en-US%22%3E%3CP%3EMy%20supervisor%20wanted%20to%20transition%20to%20SharePoint%20but%20only%20if%20it%20allows%20him%20to%20see%20who%20has%20viewed%20his%20documents.%20He%20wants%20to%20see%20if%20employees%20are%20taking%20the%20time%20to%20read%20the%20policies%20and%20procedures%20within%20the%20department.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAt%20the%20beginning%2C%20I%20was%20able%20to%20see%20who%20viewed%20certain%20documents%20but%20a%20few%20weeks%20later%2C%20the%20feature%20stopped%20working.%20I've%20searched%20the%20internet%20for%20a%20solution%20but%20haven't%20found%20anything%20yet.%20Our%20department%20does%20not%20want%20to%20do%20the%20Audit%20Log%20Feature.%20Does%20anyone%20from%20Microsoft%20know%20how%20to%20resolve%20this%20issue%3F%20I%20have%20attached%20an%20example%20below.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-center%22%20image-alt%3D%22Viewers%20Feature.png%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F172010i49B6D97820087D23%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22Viewers%20Feature.png%22%20alt%3D%22Viewers%20Feature.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1181914%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESharePoint%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EViewer%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1182405%22%20slang%3D%22en-US%22%3ERe%3A%20SharePoint%20Viewers%20-%20Site%20Feature%20(Not%20Working)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1182405%22%20slang%3D%22en-US%22%3EPer%20the%20screenshot%20you%20were%20using%20the%20new%20document%20card%20and%20I%20think%20what's%20happening%20is%20that%20Microsoft%20has%20done%20some%20kind%20of%20roll%20back%20in%20regards%20of%20this%20feature.%20My%20understanding%20is%20that%20the%20document%20details%20card%20should%20come%20back%20again%20at%20some%20point%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1182427%22%20slang%3D%22en-US%22%3ERe%3A%20SharePoint%20Viewers%20-%20Site%20Feature%20(Not%20Working)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1182427%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F60%22%20target%3D%22_blank%22%3E%40Juan%20Carlos%20Gonz%C3%A1lez%20Mart%C3%ADn%3C%2FA%3E%26nbsp%3Bdo%20you%20know%20if%20Microsoft%20will%20re-implement%20this%20card%20back%20into%20the%20features%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Occasional Contributor

My supervisor wanted to transition to SharePoint but only if it allows him to see who has viewed his documents. He wants to see if employees are taking the time to read the policies and procedures within the department.

 

At the beginning, I was able to see who viewed certain documents but a few weeks later, the feature stopped working. I've searched the internet for a solution but haven't found anything yet. Our department does not want to do the Audit Log Feature. Does anyone from Microsoft know how to resolve this issue? I have attached an example below.

 

Viewers Feature.png

 

2 Replies
Highlighted
Per the screenshot you were using the new document card and I think what's happening is that Microsoft has done some kind of roll back in regards of this feature. My understanding is that the document details card should come back again at some point
Highlighted

@Juan Carlos González Martín do you know if Microsoft will re-implement this card back into the features?