SOLVED

SharePoint 2019 User Profile Service not syncing

%3CLINGO-SUB%20id%3D%22lingo-sub-1952966%22%20slang%3D%22en-US%22%3ESharePoint%202019%20User%20Profile%20Service%20not%20syncing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1952966%22%20slang%3D%22en-US%22%3E%3CP%3EI've%20configured%20the%20user%20Profile%20Service%20Application%20in%20my%20new%20farm%20but%20I've%20noticed%20no%20profiles%20are%20coming%20in.%20Looking%20at%20the%20event%20log%20I%20see%20the%20following%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22sterbella_0-1607011157805.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F237531iF8B65324A313311A%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22sterbella_0-1607011157805.png%22%20alt%3D%22sterbella_0-1607011157805.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EI'm%20using%20the%20same%20account%20I'm%20using%20in%20my%20SharePoint%202013%20User%20Profile%20Service%20and%20that%20account%20is%20running%20fine.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20you've%20seen%20this%20issue%2C%20I'd%20appreciate%20some%20guidance.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1952966%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESharePoint%20Server%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Contributor

I've configured the user Profile Service Application in my new farm but I've noticed no profiles are coming in. Looking at the event log I see the following:

 

sterbella_0-1607011157805.png

I'm using the same account I'm using in my SharePoint 2013 User Profile Service and that account is running fine.

 

If you've seen this issue, I'd appreciate some guidance.

1 Reply
best response confirmed by sterbella (Contributor)
Solution

@sterbella The account running the User Profile Service Application did not have directory sync permission. once granted the issue was resolved.