Forum Discussion
Issue with Word for Office 365 and Sharepoint 2019 or 2013
Hello, We are experiencing the following problem: When a Word document with Track Changes enabled is stored in SharePoint, viewing the document in Word is very slow. This problem is not linked to ...
Yes, we've found a solution to this bug.
The procedure is as follows:
1- Launch WORD and in WORD, disconnect from OFFICE 365
2 - WORD will ask you to log in to configure OFFICE: close the window with the cross.
3 - Close WORD
4 - Use WORD to open one of the Sharepoint documents causing the problem
5 - Close WORD
6 - Open WORD and reconnect to OFFICE 365
7 - Close WORD
This procedure worked for us on all the workstations where we used it.
Best Regards,
Eric
The procedure is as follows:
1- Launch WORD and in WORD, disconnect from OFFICE 365
2 - WORD will ask you to log in to configure OFFICE: close the window with the cross.
3 - Close WORD
4 - Use WORD to open one of the Sharepoint documents causing the problem
5 - Close WORD
6 - Open WORD and reconnect to OFFICE 365
7 - Close WORD
This procedure worked for us on all the workstations where we used it.
Best Regards,
Eric
Eric_administrateur - We had exactly the same issue, which had been driving us crazy for months!
These steps resolved the issue for us. Can't thank you enough!