Jun 05 2019
- last edited on
May 24 2021
I have test Office 365 tenant where I have defined and published a couple of sensitivity labels. Additionally, I have installed the ( _UL) AIP unified label client on my Windows 10 insider build ( version 1905 / build 11629.20196) BYOD.
When I access the local ODFB ,I can get set one of the above labels once I login to the correct office 365 account
When I open attempt to edit a document in word with the correct account set , I am not seeing those pesky labels :unamused_face:. Note, I am also editing a document in another instance of word which is using another account ( with the labels defined).
Any thoughts anyone please?
Jun 10 2019 10:50 PMSolution
@Daniel Westerdale In order to see your labels in the Unified Labeling portal you need to migrate your labels to Unified Labeling, and recreate policies that hold them.
Hope this helps.
Jun 11 2019 02:08 AM
Thanks I will follow up your suggestion. The key aspect of this trial is making sure the users have a similar experience in Office clients as they did with AIP classic labels.
Jun 11 2019 10:11 AM
Post activation the Unified Labels are available in Office 365: Security & Compliance; and can be set on a local file in Windows explorer
However, It looks like support for Unified labelling support hasn't come to my current instance of Word (Office 365) insider build.
Jun 11 2019 06:34 PM
@Daniel Westerdale Indeed, the feature is still in private preview. Public preview will follow.
Jun 12 2019 08:12 AM - edited Jun 12 2019 08:13 AM
We had Microsoft on site and I have fed back my findings . It looks the like the Word/Office AIP labelling support doesn't honour the account I have to used to connect ( shown in the right hand of the toolbar). Instead, it uses the original account I have used to install Office 365 Pro Plus as in not the one with my test AIP labels defined - works fine in File Explorer. Probably not an issue for most users but for me it is a pain in the a** 🤨
Jun 20 2019 02:32 AM
Today I have raised a support request with Microsoft. to that this issue can be tracked.
Dec 06 2019 02:59 AM
I am experiencing the same issue, could you please share the cause and the solution with me?
Dec 06 2019 04:02 AM
@thetechguru funny you say that as this morning I was on a client call discussing the AIP UL support in Office and the AIP UL client itself. Happy to assist.
See Label on the status bar.
Can you confirm the Windows ver Office build Please?
Dec 06 2019 04:37 AM - edited Dec 06 2019 04:38 AM
And the Word desktop client version? Here is the version I am running.
Can you also confirm those UL policy locations in the Office 365 admin center. As an aside, it will be interesting to test the word client with documents in this scope and without say in your local Documents folder.
Have you also tried the browser Word client?
Note, I removed the AIP UL client on my own laptop to ensure I tested only the inbuilt AIP UL support in Word desktop when working against SPO & ODFB document libraries.