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Sensitivity labels - Content Marking isn't shown in Outlook

Copper Contributor

We have a problem when a clasified email is sent there isn't any content marking in the message body. Label policy has set a footer text but no such a text is displayed in the message (in the sent folder or in the inbox for a receiver). Do you have an idea where the problem could be? What part of the solution is responsible to add the content marking - client (Outlook) or Exchange (server)? For Office documents content marking works just fine.



  • Exchange On-premise 2016
  • No RMS connector
  • Microsoft 365 Apps for Enterprise (current release)
  • Sensitivity labels and policy applied


  • Licensed with Microsoft 365 E3
  • Labels are visible in Outlook
  • Label metadata is stored in the email message when the email is clasified 
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