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Aug 14 2024, 07:00 AM - 09:30 AM (PDT)
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SOLVED

retention label doesn't work

Copper Contributor

Hi

 

i deployed the retention label with the disposition review action but i do not receive an email and even for the other retention labels for deleting files does not work.

 

 

this is my config based on "when the item was created"

 

1- 

Zied_Berrima_1-1663493746708.png

 

 

 

2-

Zied_Berrima_2-1663493790343.png

 

 

3-

 

Zied_Berrima_3-1663493834669.png

 

 

 

 

also i implemented a test for retention policy , and it also doesn't work for auto delete :

 

Zied_Berrima_4-1663493979646.png

 

1 Reply
best response confirmed by EricaToelle (Microsoft)
Solution

Hi @Zied_Berrima - did you apply the label to any files or emails? You will need to apply the label to content for it to work.

1 best response

Accepted Solutions
best response confirmed by EricaToelle (Microsoft)
Solution

Hi @Zied_Berrima - did you apply the label to any files or emails? You will need to apply the label to content for it to work.

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