Error when opening PDF

%3CLINGO-SUB%20id%3D%22lingo-sub-771796%22%20slang%3D%22en-US%22%3EError%20when%20opening%20PDF%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-771796%22%20slang%3D%22en-US%22%3E%3CP%3EHola%20All%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20unable%20to%20open%20a%20PDF%20that%20has%20custom%20permissions%20assigned.%20I%20do%20not%20get%20the%20pop%20up%20to%20enter%20the%20email%2C%20i%20get%20the%20error%20message%20below.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F124315iD8D1C07C389E3F4F%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20alt%3D%22adobe.PNG%22%20title%3D%22adobe.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EIs%20anyone%20familiar%20with%20this%3F%3C%2FP%3E%3CP%3EPlease%20let%20me%20know.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you.%3C%2FP%3E%3CP%3EMaria%20Y.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-771796%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EInformation%20Protection%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Contributor

Hola All,

 

I am unable to open a PDF that has custom permissions assigned. I do not get the pop up to enter the email, i get the error message below. 

 

adobe.PNG

Is anyone familiar with this?

Please let me know.

 

Thank you.

Maria Y.

1 Reply
Did the token expire?