Forum Discussion
mikashharia
Sep 13, 2021Copper Contributor
DLP Exceptions issues
Hi,
We are trying to setup a DLP Policy that does the following:
If an email is sent to either gmail, hotmail, yahoo etc forward that email for approval to X users except if the sender of the email is "xyz@company.com" or "abc@company.com".
We have created a new DLP Policy, as follows:
- Exchange email (all included, none excluded). No other Location is selected
Customized DLP Rule:
- Recipient domain is: hotmail.com, gmail.com, yahoo.com etc
- Except if sender is: "xyz@company.com" or "abc@company.com"
- Action: Forward message to X for approval
Turn the Policy on right away.
If i send an email from xyz@company.com to james@hotmail.com, this should go through without being forwarded for approval, but this is not the case and the email is forwarded for approval.
I cannot see what i am doing wrong here.
thank you,
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