Forum Discussion
Ion Zubia
Jan 16, 2018Brass Contributor
Azure information protection custom policies not working
Hello, I'm playing around with an Enterprise Mobility + E3 license and security and I was following the next tutorial/document from Microsoft: https://docs.microsoft.com/en-gb/information-protection...
- Jan 19, 2018
In addition to checking the firewall isn't blocking IP addresses and URLs, check it's not terminating your TLS connection, which breaks certificate pinning. I've added a tip how to check for this client-side, if you don't manage the firewall yourself. See https://docs.microsoft.com/en-us/information-protection/get-started/requirements#firewalls-and-network-infrastructure
Pablo R. Ortiz
Jan 16, 2018Steel Contributor
Please try uninstalling the client and installing again from this Url
https://www.microsoft.com/en-us/download/details.aspx?id=53018
Select and run AzInfoProtection.exe
https://www.microsoft.com/en-us/download/details.aspx?id=53018
Select and run AzInfoProtection.exe
- Ion ZubiaJan 17, 2018Brass Contributor
Hello Ortiz,
I'm afraid that didn't work, I originally used this installer by the way.
Looking at Microsoft's documentation, and as far as I know, it should be working as it is but I can't get it to work. Any ideas? Could something in the computer set-up be affecting the client?
Thank you for the help :)- Pablo R. OrtizJan 17, 2018Steel Contributor
Please try the following to completely remove AIP client:
1. Uninstall AzIP client either in control panel or by running AzInfoProtection.exe /uninstall
2. Access Registry (RegEdit.exe) and delete: HKEY_CURRENT_USER\Software\Microsoft\MSIP
3. Clear IE cookies
4. Delete folder: C:\Users\<user name>\AppData\Local\Microsoft\MSIP
5. Clear Windows credentials and sign-out of Office account
6. Restart and run AzInfoProtection.exe again
- ZoluxionesAldoCardenasMar 03, 2023Copper Contributor
Buenos días,
el problema tambien se corrige abriendo un archivo ya cifrado en el equipo con problemas. Este procedimiento forzará una configuración "pendiente o incompleta en los equipos que muestran el mensaje de error".
Al abrir un archivo ya cifrado por ejemplo un Word, este mostrará el mensaje: "Configurando el equipo para Information Rights Management ....", debemos esperar unos segundos que culmine de abrir el archivo cifrado. Una vez abierto, podemos concluir que ya termino la configuración del RMS, procedemos a cerrar el archivo cifrado y realizamos una prueba abriendo un nuevo archivo e ingresamos datos de tarjetas.
Slds