Forum Discussion
Auto-Labelling is not working
Hi,
I have set up Auto-Labelling to label all documents (one SharePoint site) which contain credit card details. I run the policy in the simulator for more than two days now, still, I can't switch on the policy the button to "switch on the policy" is gray out.
Also, when I checked the matched result in the simulator I can see only one document, but I have many documents on the SharePoint site with the same credit card details.
So I have two issues
1. Cannot switch on the policy even after 24 hours
2. The policy cannot recognize all documents that match the sensitivity information type
Thanks.
Hi, where have you setup this policy please? Is it in Cloud App Security? Please can you share a screenshot of the policy settings so I may take a look at them for you?
PeterRising thanks.
Please see the following screenshot, I have set up this on the SCC. Still, I cannot Turn on the Policy.
The documents are capturing properly now as you can see the total matches is 5. Documents were draft mode, as Auto-labeling work based on the search, until I publish as a major version and approved the auto-labeling policy didn't capture the document. But PDF documents are not capturing, as far as I can remember auto -labeling can capture pdf doc as well, any idea?
So basically, the simulation is still running for you, and you won't get the turn on policy option until the simulation has completed. It does seem odd that it should take three days and counting to run however. I would recommend opening a support case with Microsoft and ask them for their thoughts on this.
I've kicked off a simulation myself, but I'll have to wait at least 24 hours to see any sort of results. I'll let you know the outcome.
