Jun 08 2020
- last edited on
May 24 2021
I have installed the aipscanner and i started a test scanjob, but when the scan finish the search, some files that already have a label it shows me the following in the log:
|File Name||Status||Comment||Current Label||Current Label ID|
|\\Share\\teste.docx||Failed||An inactive label was specified||Label Test||xxxxxxxx-xxx-xxxxx-xxxx-xxxxxxxxxxx|
Why the status failed? He detected the label, perfect! scan have no enforce policy.
Jun 09 2020 02:05 PM
I've seen the error before when a label is deleted within a tenant. It can cause issues. Best practice is typically to archive (removing/hiding within policies) labels rather than fully deleting them.